Our sizes are UK sizes on one fit block. Stand on a sheet of paper, mark heel and longest toe, and match the length to the size chart on each product page. Between sizes? Take the larger size in leather shoes and boots, your usual size in sneakers.
Yes, free within 30 days of delivery as long as the pair is unworn outdoors. Request it from your order page and we pick up the old pair when we deliver the new one.
A little. Wear them indoors for an hour or two over a few days. Full-grain leather softens and moulds to your foot within a week of regular wear.
Our Goodyear-welted pairs can be resoled at the Agra workshop for ₹1,200 including return shipping. Rubber-cemented sneakers cannot be resoled.
Metro cities usually receive orders in 2–4 working days and the rest of India in 4–7. Handmade pairs marked 'made to order' ship in 10–12 days.
Yes, on orders up to ₹10,000 at most PIN codes.